Questions? Contact Us.
Please do not hesitate to send us a message or give us a call at (641) 583-6445.
Visit us at our studio in Clear Lake, Iowa:
1401 Sixth Ave. S
Clear Lake, IA 50428
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FAQ
If you are a new customer, please allow at least 4 business days for verification. If you are a repeat customer renting a few pieces, please give at least 2 business days notice so the requested equipment can be checked. Large orders will require additional prep time.
We will arrange a time that works for you to come pick up your gear on the day of your rental, allowing you enough time to inspect and prep the gear. Rentals are to be returned the day agreed upon by 12 PM unless discussed otherwise.
We have an assortment of gear available, many items are not listed on our website. If you aren’t able to find something you need, shoot us a line or give us a call and we will try our best to assist.
You will need to supply a Certificate of Insurance listing
Renovo Media Group, LLC
1401 6th Ave S Clear Lake, IA 50428
as the certificate holder or additional insured. Coverage must be for the day you pick up to the day you drop off and the policy minimum must cover at least 80% of the replacement cost.
If something does happen give us a call right away. We will try to help source a replacement while the gear is being fixed.
If the equipment is not already rented for the dates that you would like to extend your rental period, then yes of course. Just give us a call as soon as you know that you might need it extended. It is not a guarantee, but we will try our best to make it happen.